AI SUPPORT ASSISTANT

Your Customers Are Waiting
While You Search for Answers

Ask anything— pricing, returns, troubleshooting, account help— and get the exact answers in seconds. Straight from your own docs.

Set it. Answer it. Resolve it. AI-powered support for your team.

AI Support Bot Generator

Resolve billing questions from our help center…

TRUSTED BY LEADING COMPANIES

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WHY SUPPORTAI

Why Businesses Choose SupportAI

The tools you need to deliver fast, accurate, on-brand support at scale.

24/7 Availability

Round-the-clock support without human limitations

Cost Reduction

Reduce support costs by up to 60% with automated responses

Fast Response Time

Instant answers to customer queries in milliseconds

Admin Controlled

Full control over knowledge, tone, and escalation rules

PLATFORM

One platform to power every conversation

From ingesting your knowledge to answering customers in real time — it all runs in one place.

AI answers, grounded in your docs

Every reply is generated from your own knowledge base — accurate, on-brand, and cited. No hallucinations, no generic guesses.

How do I request a refund?
You can request a refund within 30 days right from your account settings → Billing → Refunds.

Knowledge ingestion

Connect docs, help center, and FAQs. We index everything automatically.

Insights & analytics

Track resolution rates, top questions, and gaps in your content.

Drop-in integrations

Embed on any site with one script tag. Works with your stack.

USE CASES

Built for every support team

Whatever you sell, SupportAI answers from your own knowledge — in your tone, in seconds.

01

E-commerce

Answer order, shipping, and return questions instantly — and cut ticket volume.

02

SaaS

Onboard users and deflect how-to questions with answers pulled from your docs.

03

Fintech

Handle account and billing queries with accurate, compliant, on-brand replies.

04

Healthcare

Guide patients through appointments, forms, and policies around the clock.

05

Education

Support students and staff with instant answers on courses and admissions.

06

Internal helpdesk

Give your team one place to ask IT, HR, and ops questions — no more digging.

RESOURCES

Learn & build with SupportAI

Everything you need to go from sign-up to a live, on-brand assistant.

OPEN SOURCE

Free and open source. Forever.

SupportAI is MIT-licensed and free to self-host. No seats, no usage caps, no credit card.

MIT LICENSE
$0forever

Clone it, self-host it, and make it yours.

View on GitHub

EVERYTHING INCLUDED

  • Unlimited chatbots
  • Unlimited conversations
  • Self-host anywhere
  • Full source code access
  • Custom persona & branding
  • Community support
FAQ

Frequently asked questions

Can't find what you're looking for? Our team is happy to help.

It indexes your own docs, help center, and FAQs, then generates answers grounded in that content — so replies stay accurate and on-brand instead of generic guesses.